• Payment Policy: We do not offer credit facilities. Full and final payment must be made before the start of travel.
• Check-In/Check-Out: Check-in and check-out times will adhere to the respective hotel policies.
• Triple Room Accommodation: A Triple Room may consist of one double bed and one rollaway bed or mattress, not necessarily three separate beds.
• Pricing: All quoted prices are in INR (Indian Rupee). Full payment must be received before the trip begins.
• Tour Vouchers: Final tour vouchers will be issued only upon receipt of 100% payment.
• Transportation: The provided vehicle will follow the tour plan on a point-to-point basis. Any additional sightseeing not mentioned in the itinerary will incur extra charges.
• Hotel Substitutions: In exceptional cases where the specified hotel is unavailable, a similar alternative will be offered.
• Unused Services: No refunds or compensation will be provided for unused services or transportation under any circumstances.
• Museum Visits: Visits to museums are subject to their being open on the day of the visit as per the rules of the competent authority.
• Flight Delays/Cancellations: We are not responsible for costs related to flight cancellations or delays due to weather or other reasons provided by the airline. Accommodation and transportation costs in such cases will be borne by the traveller.
• Natural Calamities: No refunds will be provided for roadblocks due to natural calamities. Travelers will need to cover the cost of alternate accommodation directly.
• Travel Dates: No changes can be made to the travel dates once booked.
• Rates & Availability: All rates and bookings are subject to availability and may change.
• Room Allotment: Room allocation is based on availability at check-in. Floor or view preferences are not guaranteed unless specified and agreed upon.
• Booking Deposit: A 25% non-refundable advance (excluding flight costs, which must be paid in full) is required at the time of booking confirmation, with the remaining 75% due one month prior to arrival.
• Child Rates: Children aged 5 to 11 years (without an extra bed) will be charged at the applicable child rate. Children aged 12 years and above will be charged at adult rates. The cost of an extra bed will apply for any additional beds required.
• Complimentary Child Stay: Children under 5 years of age stay free without an extra bed.
• Tax and Fuel Charges: Any additional taxes or fuel surcharges imposed by airlines or transport companies will be charged extra.
• Excluded Expenses: All expenses not included in the package cost must be paid directly by the traveller.
• Travel Insurance: It is highly advisable to obtain comprehensive travel insurance.
• Itinerary Changes: Itinerary timings and programs may change without notice due to actual circumstances.
• Adventure Tours: Adventure tours are organized based on final instructions and requirements received from you and are undertaken at your own risk and responsibility.

Limitation of Liability:

We shall not, under any circumstances, be liable to the client or any accompanying persons for:

a) Injuries and Losses: Any death, personal injury, illness, accident, loss, delay, discomfort, increased expenses, consequential loss, and/or damage, including any form of theft, regardless of how it is caused.

b) Acts of Third Parties: Any act, omission, or default by any independent contractor, service provider, or their employees or agents engaged in providing accommodation, meals, transportation, or services to the client or any accompanying person, regardless of how it is caused.

c) Baggage and Personal Effects: Temporary or permanent loss of, or damage to, baggage or personal effects, regardless of the cause, including willful negligence by any party.

d) Force Majeure: Any damages or losses incurred by the client due to circumstances beyond our control, including but not limited to Force Majeure events.

e) Liability Cap: Our liability, arising in any way out of this contract concerning any tour, holiday, or excursion, shall not exceed the total amount paid or agreed to be paid for the services provided.

• AC Usage in Vehicles: Please note that air conditioning in vehicles will not be operational in hilly areas.
• Room Category and Costs: The quoted cost is based on the base category rooms at the specified hotels (unless stated otherwise). If these rooms are unavailable, we will attempt to secure accommodation in the next available higher category. Any additional cost will be communicated to you along with the status update.
• Hotel Confirmation: The hotel/resort names mentioned above indicate that our rates are based on the use of these establishments. This does not imply confirmed bookings at these hotels until we provide explicit confirmation. If accommodation at the specified hotels is unavailable, we will arrange alternate accommodation at a similar or next best available hotel and will inform you of any rate differences (either supplementary or reduced).
• Itinerary Changes and Additional Costs: We are not responsible for changes in the itinerary due to landslides, flight cancellations, weather conditions, or any unforeseen circumstances. Any additional costs incurred, such as accommodation and transportation, will be the responsibility of the passenger.

Cancellation Policy:

• Written Communication: All cancellations must be communicated in writing. The cancellation policy will apply to the full tour price, including transportation, hotels, and other services, regardless of any flight or train cancellations that may impact the tour.
• Cancellation Charges:
  • Non-Refundable Hotel Bookings: Any cancellation prior to the tour will incur a non-refundable charge for hotel bookings.
  • 25% of Total Tour Cost: For cancellations made 25 to 16 days before the tour’s start date.
  • 50% of Total Tour Cost: For cancellations made 15 to 8 days before the tour’s start date.
  • 75% of Total Tour Cost: For cancellations made 7 to 0 days before the tour’s start date.
  • No Show: If no cancellation is made and the client does not show up, 100% of the total tour cost will be charged.
  • Tours Booked Within 30 Days: For tours booked within 30 days of the start date, no refund will be provided.
  • Flight Cancellation: Refunds for flight cancellations will be processed according to the airline’s refund policies, with service charges deducted.
• Peak Season Cancellations: During high peak season, hotel-specific cancellation policies will apply. In such cases, hotels may not provide any refund if the booking is cancelled after the hotel voucher has been issued.